Privacy Policy

Privacy Policy

Introduction

Welcome to https://pet-sitting-and-dog-walking.freshreport.net! We are committed to maintaining a transparent and secure environment for our users, ensuring their privacy is respected at all times. This Privacy Policy explains how we collect, utilize, and safeguard the personal information of individuals who interact with our website, applications, services, or products (henceforth referred to as ‘users’ or ‘you’). Our primary goal is to ensure compliance with global data protection regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and Colorado Privacy Act (CPA) of the United States
  • Utah Consumer Sales Privacy Act (UCPA), Connecticut’s Consumer Data Protection Act (CTDPA), Virginia’s Consumer Data Privacy Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and other relevant laws.

Scope

This policy applies to all aspects of our digital presence, including but not limited to:

  1. Our official website at https://pet-sitting-and-dog-walking.freshreport.net
  2. Mobile applications developed by us
  3. Online services and products we offer
  4. Interactions between users and our customer support team

However, please be advised that this policy does not extend to third-party platforms or services accessed through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy outlines our practices regarding:

  1. User accounts and authorized access to our services
  2. Website visits and interactions
  3. Communication between users and the Company, including emails, calls, or text messages

Personal Data Collection

We collect a range of personal information to enhance your experience with our services and comply with legal requirements. The types of data we gather include:

  1. Account Information: Details required to create and manage your user account, such as name, username, email address, and password.
  2. Payment Information: Data related to payment methods used for transactions on our platform, including credit/debit card details (encrypted), billing address, and transaction history.
  3. Financial Information: Personal financial data necessary for invoicing and accounting purposes.
  4. Purchase Information: Records of products or services purchased from us, including order numbers, quantities, and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device IDs, and location data.
  6. Location Data: Information about your geographical location when you interact with our services, used to provide localized services.
  7. Feedback and Reviews: Comments, suggestions, or reviews you share with us to improve our products and services.
  8. Social Media Information: Data from social media platforms when users choose to log in via these accounts for seamless access.
  9. Product Information: Details about the products or services you express interest in, including preferences and customization requests.

We collect this data through various means: user input forms, account settings, checkout processes, surveys, direct communications, analytics tools, and automated technologies like cookies. Additionally, we may receive personal data from third-party sources when users choose to share it or when we partner with other companies for specific services.

Cookies

We utilize cookies (small text files stored on your browser) for several purposes:

  1. Strictly Necessary: These ensure basic functionalities of our website, such as secure login and account management.
  2. Preference: Cookies store user preferences to enhance the overall experience.
  3. Analytics: We use analytics cookies to gather insights into how users interact with our site, helping us improve performance and usability.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their cookie preferences.

Children’s Privacy

We do not intentionally collect or solicit personal information from children under the age of 18. Our services are designed for a general audience, and we encourage parents and legal guardians to accompany young users while using our platform.

Your Rights (Depending on Your Location)

The data protection laws in different jurisdictions provide individuals with certain rights regarding their personal data:

  • Access: The right to request access to the personal information we hold about you.
  • Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Asking us to delete your data, subject to certain exceptions.
  • Restriction: Limiting our processing of your data in specific circumstances.
  • Portability: Obtaining a copy of your personal data in a structured, commonly used format.
  • Objection: Objecting to the processing of your data for specific purposes.
  • Non-Discrimination: The right to be free from discrimination when exercising any of your data protection rights.
  • Filing Appeals/Complaints: You have the right to file a complaint with a data protection authority if you believe our handling of your personal information is unlawful.

To exercise these rights, please contact our Data Protection Officer using the details provided in the ‘Contact Us’ section below. We will respond to your requests within the required time frames as per applicable law.

Changes to Policy

We reserve the right to update or modify this Privacy Policy at any time. Any significant changes will be posted on our website, and we encourage you to review it regularly. If we make substantial changes, we will notify users through email or other means, depending on the nature of the updates.

Contact Information

For any queries related to privacy, data requests, unsubscriptions, or complaints, please contact us:

We value your trust in our company and strive to ensure a safe and secure online environment. This Privacy Policy was last updated on [Date].